Nexus is offering a position of IT Support Specialist, providing valuable opportunity to gain practical experience and contribute to our growing team.

About us: Nexus modernizes banking systems and helps non-financial companies enter the fintech space as official AWS partner. Our core values - Trust, Respect, Simplicity, and Passion - shape our culture and drive collaboration and innovation.

What you’ll do:

〉 Review and verify incoming technical issues and support requests.

〉 Analyze system logs to identify root causes.

〉 Collaborate with Project Managers and Software Developers to discuss and resolve technical details.

〉 Track, update, and manage support tickets in the system.

Qualifications:

〉 Proven experience in IT support or a related role.

〉 IT Skills:

o Strong understanding of how web and mobile applications work (frontend, backend, database).

o Understanding how RESTful APIs work (GET, POST, PUT, DELETE).

o Reading and testing APIs using tools like postman or Swagger.

o Navigating applications logs to identify issues (errors, timeouts, failed requests).

o Strong SQL skills (SELECT, JOIN, WHERE, INSERT).

o How OAuth2, JWT tokens, and session-based auth work.

〉 Soft Skills:

o Organizational and time management skills.

o Proactive mindset.

o Communication skills.

o Excellent problem-solving skills.

〉 Language Skills: English language Position

Overview:

〉 Job Title: IT Support Specialist

〉 Starting Date: ASAP

〉 Work Schedule: Full-time, flexible

〉 Work Arrangement: Hybrid

In case you’re interested in this position, please send your resume to mariam.jangveladze@nexus.ge and ana.kartozia@nexus.ge. We will review your application and get back to you shortly. We can’t wait to welcome you to Nexus!